The Art of Delegation, Motivation & Empowerment

In today’s fast-paced business environment, leadership isn’t about control — it’s about building empowered teams that take ownership, drive innovation, and deliver results.
Empowered employees are more engaged, more entrepreneurial, and more committed to the success of the organisation. But empowerment doesn’t happen by accident — it requires leaders who know how to delegate effectively, motivate authentically, and create an environment where people thrive.

This focused, two-day workshop is designed to help leaders and managers develop the practical skills needed to delegate with confidence, motivate with impact, and empower their teams for success.
Through real-world examples, structured discussions, and practical exercises, you’ll leave with tools you can apply immediately to build stronger, more resilient teams.

At Progress Training, we tailor every course to the realities, roles, and goals of our participants. Our facilitators bring current, hands-on experience to ensure learning is dynamic, relevant, and action-focused.

Key Learning Features

• Understand the strategic value of delegation, motivation, and empowerment
• Build the confidence to delegate tasks and authority effectively
• Strengthen your ability to influence ethically and persuasively
• Motivate your team using proven, practical techniques
• Give authentic, actionable feedback to drive continuous improvement
• Develop action plans to empower individuals and teams sustainably
• Leave with templates, frameworks, and tools you can use immediately

This course is ideal for:

• New managers and team leaders stepping into leadership roles
• Section heads and supervisors seeking to improve team performance
• Experienced managers wanting to refresh and deepen their leadership skills
• Anyone responsible for managing teams, projects, or performance

By the end of this course, you’ll:

• Understand how to delegate tasks and decisions for maximum impact
• Be able to motivate individuals and teams in a way that drives results
• Influence colleagues, suppliers, and teams effectively and ethically
• Build a strong, high-performing, and resilient team culture
• Set clear expectations, give effective feedback, and foster accountability
• Develop a personalised action plan to apply back in your workplace

Course Content Overview

Day 1 – Understanding Delegation and Empowerment

Module One: High Performing Teams and Effective Team Management
• Characteristics of a high-performing team
• What empowerment really means — and why it matters
• Identifying who can (and can’t) be empowered
• Agile tools for empowering employees
• Emotional intelligence in leadership
• Stages of team development

Module Two: Delegation and Influence
• Building and managing successful teams
• Effective delegation: when to delegate and when not to
• Ethical and impactful influence strategies
• Helping others achieve their goals
• Assertiveness and the graded communication frameworks
• Motivating peers, colleagues, and subordinates
• Recognising and mitigating groupthink

Module Three: Accountability and Empowerment
• Using RACI for clear project management
• Accountability vs responsibility: key distinctions
• Setting success criteria and measuring progress
• Developing practical action plans
• Identifying and addressing opportunities

Day 2 – Mastering Motivation, Feedback, and Conflict

Module Four: Understanding Your Team and Motivation
• Skills matrix and skills development planning
• Understanding your team’s core values
• Motivating individuals based on “hot buttons”
• Adapting to different communication styles
• The power of transparency in leadership

Module Five: Improving the Group Dynamic – The Importance of Feedback
• Leading by example: modelling the right behaviours
• Setting meaningful goals that inspire performance
• Coaching and mentoring for development
• Giving authentic, constructive feedback
• Communicating roles and responsibilities clearly
• Running effective, productive team meetings
• How and when to praise effectively

Module Six: Staying on Track – Coping with Conflict
• Fundamentals of change management
• Building personal and team resilience
• Developing high-performance teams under pressure
• Resolving conflict using the PUGSS model
• Finalising your personal leadership action plan

Our Delivery Promise

Small group sizes ensure personalized attention and maximum impact. Every participant receives hands-on practice with immediate feedback. All examples and exercises are tailored to your industry context and specific management challenges.

Course Details

Duration: 2 days face-to-face

Locations: London, Leeds, Edinburgh, Barcelona or on-site  

CPD Accreditation

All delegates receive a verified CPD certificate and LinkedIn shareable badge, demonstrating their commitment to professional development and leadership excellence.